{"id":2357,"date":"2025-03-07T16:06:19","date_gmt":"2025-03-07T09:06:19","guid":{"rendered":"https:\/\/himpro.info\/?p=2357"},"modified":"2025-03-07T16:06:20","modified_gmt":"2025-03-07T09:06:20","slug":"%e0%b9%81%e0%b8%99%e0%b8%b0%e0%b8%99%e0%b8%b3%e0%b8%a3%e0%b8%b0%e0%b8%9a%e0%b8%9a-it-asset-management-itam-%e0%b9%81%e0%b8%a5%e0%b8%b0-help-desk-%e0%b9%81%e0%b8%9a%e0%b8%9a-open-source","status":"publish","type":"post","link":"https:\/\/himpro.info\/?p=2357","title":{"rendered":"\u0e41\u0e19\u0e30\u0e19\u0e33\u0e23\u0e30\u0e1a\u0e1a IT Asset Management (ITAM) \u0e41\u0e25\u0e30 Help Desk \u0e41\u0e1a\u0e1a Open Source"},"content":{"rendered":"\n<p><strong>GLPI<\/strong> (Gestionnaire Libre de Parc Informatique) \u0e40\u0e1b\u0e47\u0e19\u0e23\u0e30\u0e1a\u0e1a <strong>IT Asset Management (ITAM)<\/strong> \u0e41\u0e25\u0e30 <strong>Help Desk<\/strong> \u0e41\u0e1a\u0e1a <strong>Open Source<\/strong> \u0e43\u0e0a\u0e49\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e4c\u0e2a\u0e34\u0e19\u0e14\u0e49\u0e32\u0e19 IT \u0e40\u0e0a\u0e48\u0e19 \u0e04\u0e2d\u0e21\u0e1e\u0e34\u0e27\u0e40\u0e15\u0e2d\u0e23\u0e4c, \u0e40\u0e0b\u0e34\u0e23\u0e4c\u0e1f\u0e40\u0e27\u0e2d\u0e23\u0e4c, \u0e0b\u0e2d\u0e1f\u0e15\u0e4c\u0e41\u0e27\u0e23\u0e4c, \u0e2d\u0e38\u0e1b\u0e01\u0e23\u0e13\u0e4c\u0e40\u0e04\u0e23\u0e37\u0e2d\u0e02\u0e48\u0e32\u0e22 \u0e2f\u0e25\u0e2f \u0e23\u0e27\u0e21\u0e16\u0e36\u0e07\u0e21\u0e35\u0e23\u0e30\u0e1a\u0e1a <strong>Help Desk \/ Ticketing System<\/strong> \u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e23\u0e31\u0e1a\u0e41\u0e08\u0e49\u0e07\u0e1b\u0e31\u0e0d\u0e2b\u0e32 IT<\/p>\n\n\n\n<p><strong>FusionInventory<\/strong> \u0e40\u0e1b\u0e47\u0e19 <strong>Plugin<\/strong> \u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a <strong>GLPI<\/strong> \u0e17\u0e35\u0e48\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16 <strong>\u0e40\u0e01\u0e47\u0e1a\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 Hardware, Software \u0e41\u0e25\u0e30 System Info<\/strong> \u0e08\u0e32\u0e01\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07 Client (Windows, Linux, macOS) \u0e1c\u0e48\u0e32\u0e19 <strong>FusionInventory Agent<\/strong> \u0e41\u0e25\u0e49\u0e27\u0e2a\u0e48\u0e07\u0e44\u0e1b\u0e17\u0e35\u0e48 <strong>GLPI Server<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd39 \u0e2b\u0e25\u0e31\u0e01\u0e01\u0e32\u0e23\u0e17\u0e33\u0e07\u0e32\u0e19\u0e02\u0e2d\u0e07 GLPI + FusionInventory<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 GLPI Server<\/strong> \u0e1a\u0e19 <strong>Ubuntu, Windows, \u0e2b\u0e23\u0e37\u0e2d Docker<\/strong><\/li>\n\n\n\n<li><strong>\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 Plugin FusionInventory<\/strong> \u0e1a\u0e19 <strong>GLPI<\/strong><\/li>\n\n\n\n<li><strong>\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 FusionInventory Agent<\/strong> \u0e1a\u0e19\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07 <strong>Client (Windows\/Linux\/macOS)<\/strong><\/li>\n\n\n\n<li><strong>Agent \u0e08\u0e30\u0e14\u0e36\u0e07\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07 Client<\/strong> \u0e40\u0e0a\u0e48\u0e19\n<ul class=\"wp-block-list\">\n<li><strong>Hardware<\/strong>: CPU, RAM, Disk, Network Interface<\/li>\n\n\n\n<li><strong>Software<\/strong>: \u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21\u0e17\u0e35\u0e48\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07, \u0e40\u0e27\u0e2d\u0e23\u0e4c\u0e0a\u0e31\u0e19 OS<\/li>\n\n\n\n<li><strong>Network Info<\/strong>: IP Address, MAC Address<\/li>\n\n\n\n<li>Running Services &amp; Processes<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e08\u0e30\u0e16\u0e39\u0e01\u0e2a\u0e48\u0e07\u0e44\u0e1b\u0e22\u0e31\u0e07 GLPI Server<\/strong> \u0e41\u0e25\u0e30\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e14\u0e39\u0e1c\u0e48\u0e32\u0e19 <strong>Web Interface<\/strong> \u0e44\u0e14\u0e49<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd39 \u0e04\u0e38\u0e13\u0e2a\u0e21\u0e1a\u0e31\u0e15\u0e34\u0e2b\u0e25\u0e31\u0e01\u0e02\u0e2d\u0e07 GLPI + FusionInventory<\/h2>\n\n\n\n<p>\u2705 <strong>IT Asset Management<\/strong> \u2013 \u0e1a\u0e31\u0e19\u0e17\u0e36\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e2d\u0e38\u0e1b\u0e01\u0e23\u0e13\u0e4c IT \u0e43\u0e19\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23<br>\u2705 <strong>Automatic Inventory<\/strong> \u2013 \u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a Hardware \u0e41\u0e25\u0e30 Software \u0e2d\u0e31\u0e15\u0e42\u0e19\u0e21\u0e31\u0e15\u0e34<br>\u2705 <strong>Help Desk &amp; Ticketing System<\/strong> \u2013 \u0e23\u0e30\u0e1a\u0e1a\u0e41\u0e08\u0e49\u0e07\u0e1b\u0e31\u0e0d\u0e2b\u0e32 IT \u0e41\u0e25\u0e30\u0e15\u0e34\u0e14\u0e15\u0e32\u0e21\u0e01\u0e32\u0e23\u0e41\u0e01\u0e49\u0e44\u0e02<br>\u2705 <strong>Software Management<\/strong> \u2013 \u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21\u0e17\u0e35\u0e48\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07\u0e1a\u0e19\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07 Client<br>\u2705 <strong>Network Discovery<\/strong> \u2013 \u0e04\u0e49\u0e19\u0e2b\u0e32\u0e2d\u0e38\u0e1b\u0e01\u0e23\u0e13\u0e4c\u0e40\u0e04\u0e23\u0e37\u0e2d\u0e02\u0e48\u0e32\u0e22\u0e2d\u0e31\u0e15\u0e42\u0e19\u0e21\u0e31\u0e15\u0e34<br>\u2705 <strong>Custom Reports<\/strong> \u2013 \u0e2a\u0e23\u0e49\u0e32\u0e07\u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e4c\u0e2a\u0e34\u0e19 IT<br>\u2705 <strong>Free &amp; Open Source<\/strong> \u2013 \u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\u0e1f\u0e23\u0e35 \u0e44\u0e21\u0e48\u0e21\u0e35\u0e04\u0e48\u0e32\u0e43\u0e0a\u0e49\u0e08\u0e48\u0e32\u0e22<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd39 \u0e15\u0e31\u0e27\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23 <strong>\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e2a\u0e34\u0e19\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e4c IT<\/strong> (Computer, Server, Software, Printer, Switch, Router)<\/li>\n\n\n\n<li>\u0e41\u0e1c\u0e19\u0e01 IT \u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23 <strong>\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e2a\u0e40\u0e1b\u0e01\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e04\u0e2d\u0e21\u0e1e\u0e34\u0e27\u0e40\u0e15\u0e2d\u0e23\u0e4c<\/strong> \u0e02\u0e2d\u0e07\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19<\/li>\n\n\n\n<li>\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23 <strong>\u0e23\u0e30\u0e1a\u0e1a\u0e41\u0e08\u0e49\u0e07\u0e1b\u0e31\u0e0d\u0e2b\u0e32 IT<\/strong> \u0e43\u0e2b\u0e49\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e40\u0e1b\u0e34\u0e14 Ticket \u0e44\u0e14\u0e49<\/li>\n\n\n\n<li>\u0e42\u0e23\u0e07\u0e1e\u0e22\u0e32\u0e1a\u0e32\u0e25, \u0e2b\u0e19\u0e48\u0e27\u0e22\u0e07\u0e32\u0e19\u0e23\u0e32\u0e0a\u0e01\u0e32\u0e23, \u0e21\u0e2b\u0e32\u0e27\u0e34\u0e17\u0e22\u0e32\u0e25\u0e31\u0e22 \u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23 <strong>\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e41\u0e25\u0e30\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e2d\u0e38\u0e1b\u0e01\u0e23\u0e13\u0e4c IT<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd39 \u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 GLPI + FusionInventory<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 GLPI Server<\/strong> \u0e1a\u0e19 <strong>Ubuntu \/ Windows \/ Docker<\/strong><\/li>\n\n\n\n<li>\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 Plugin FusionInventory<\/li>\n\n\n\n<li><strong>\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 FusionInventory Agent<\/strong> \u0e1a\u0e19\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07 Client<\/li>\n\n\n\n<li>\u0e01\u0e33\u0e2b\u0e19\u0e14\u0e04\u0e48\u0e32 Agent \u0e43\u0e2b\u0e49\u0e2a\u0e48\u0e07\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e44\u0e1b\u0e17\u0e35\u0e48 GLPI Server<\/li>\n\n\n\n<li>\u0e14\u0e39\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e1c\u0e48\u0e32\u0e19 Web Interface \u0e02\u0e2d\u0e07 GLPIb<\/li>\n<\/ol>\n\n\n\n<p>\ud83d\udd39 <strong>\u0e14\u0e32\u0e27\u0e19\u0e4c\u0e42\u0e2b\u0e25\u0e14 GLPI &amp; FusionInventory<\/strong><\/p>\n\n\n\n<p>\ud83c\udf0d GLPI: <a href=\"https:\/\/glpi-project.org\">https:\/\/glpi-project.org<\/a><br>\ud83c\udf0d FusionInventory: <a href=\"https:\/\/fusioninventory.org\">https:\/\/fusioninventory.org<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udd39 \u0e2a\u0e23\u0e38\u0e1b<\/strong><\/h2>\n\n\n\n<p>\u2705 <strong>GLPI<\/strong> \u0e40\u0e1b\u0e47\u0e19 <strong>\u0e23\u0e30\u0e1a\u0e1a\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e2a\u0e34\u0e19\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e4c IT + Help Desk<\/strong><br>\u2705 <strong>FusionInventory<\/strong> \u0e40\u0e1b\u0e47\u0e19 <strong>Plugin<\/strong> \u0e17\u0e35\u0e48\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49 <strong>GLPI \u0e40\u0e01\u0e47\u0e1a\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 Hardware\/Software \u0e2d\u0e31\u0e15\u0e42\u0e19\u0e21\u0e31\u0e15\u0e34<\/strong><br>\u2705 \u0e43\u0e0a\u0e49\u0e44\u0e14\u0e49\u0e01\u0e31\u0e1a <strong>Windows, Linux, macOS<\/strong><br>\u2705 <strong>\u0e40\u0e2b\u0e21\u0e32\u0e30\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e35\u0e48\u0e15\u0e49\u0e2d\u0e07\u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e4c\u0e2a\u0e34\u0e19 IT \u0e41\u0e25\u0e30\u0e23\u0e30\u0e1a\u0e1a\u0e41\u0e08\u0e49\u0e07\u0e0b\u0e48\u0e2d\u0e21<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GLPI (Gestionna&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2358,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0e41\u0e19\u0e30\u0e19\u0e33\u0e23\u0e30\u0e1a\u0e1a IT Asset Management (ITAM) \u0e41\u0e25\u0e30 Help Desk \u0e41\u0e1a\u0e1a Open Source - Himpro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/himpro.info\/?p=2357\" \/>\n<meta property=\"og:locale\" content=\"th_TH\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0e41\u0e19\u0e30\u0e19\u0e33\u0e23\u0e30\u0e1a\u0e1a IT Asset Management (ITAM) \u0e41\u0e25\u0e30 Help Desk \u0e41\u0e1a\u0e1a Open Source - Himpro\" \/>\n<meta property=\"og:description\" content=\"GLPI (Gestionna...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/himpro.info\/?p=2357\" \/>\n<meta property=\"og:site_name\" content=\"Himpro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/himpro.his\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-07T09:06:19+00:00\" \/>\n<meta property=\"article:modified_time\" 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